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Call us now

Got a question or want to book an appointment? Call us on .

Our office hours are 8am-6pm Monday to Friday, and 8am-1pm on Saturdays.

Calls to 0333 numbers are charged at local rate from both landlines and mobile networks. Calls to 0800 numbers are free. Calls to 0844 numbers cost 5p per minute from a BT landline plus network connection charges; mobile and other providers' charges may vary. Calls may be recorded for training purposes.

Need an answer right now?

Save time on the phone with the answers to the 4 most frequently asked questions.

How long will it take?

I’ve booked an appointment – can I change my contact details?

How much will it cost?

Is the work covered by a guarantee?

Depending on the size and nature of the damage, repairs can take anything between 2-8 hours.

We only take on mobile repairs that can be completed within a single day so, as we come to you, if you're spending a day at a work address or at home you are never without your vehicle.

Using our customer portal you can check your details and update your booking.

It's quick and easy to change your details by logging into our portal

We use photographs of your damage to create a personalised quote for repairs.

We'll give you the quote before we book an appointment, and once agreed the price won't change no matter what happens, so there are no nasty surprises.

If you have photos of your car we can give you a quote here.

All our work is guaranteed for as long as you own the vehicle.

The quality of our work is guaranteed; our quotes are guaranteed and our technicians are trained to the highest standards which means you get absolute peace of mind - if you're not happy with our work, we'll fix it.

Book an appointment

It takes less than 5 minutes to book a mobile repair. All we need are some photographs and a few details about the damage.

Email us

Fill out the contact form below and one of our advisors will get back to you:

Facebook or Twitter

Follow us on Facebook and Twitter to get the latest news from Autoglass® BodyRepair!

Write to us

We love getting postcards - here's our address to send us some mail:

Autoglass® BodyRepair
Signal House
Crown Way
Rushden
NN10 6BS

Make a complaint

Did we get it wrong?

You should receive excellent service from Autoglass® BodyRepair as we always aim to do our best; however there are times when things go wrong.

If you have a complaint, we will take it seriously, work hard to resolve the problem and do everything possible to make any necessary improvements to our policies, processes and procedures.

Please make us aware of your complaint using one of the ways listed below and an experienced Customer Service Specialist will be happy to help you.

Here's how to get in touch:

By phone

Call us on . (We’re open Monday and Tuesday 8:30am to 6:00pm, Wednesday 8:30am to 5:00pm, Thursday and Friday 8:30am to 6:00pm and Saturday 9:00am to 1:00pm)

Email

Our email address is feedback@autoglassbodyrepair.co.uk

Letter

Send your letter to our Customer Service Management team at:

Autoglass® BodyRepair
Signal House
Crown Way
Rushden
NN10 6BS

What will happen with your complaint?

Autoglass® BodyRepair operates a single step complaint process. This means that once we’ve provided a decision to you, if you are unhappy with our decision you can choose to refer your complaint directly to the Financial Ombudsman Service (FOS).

As part of our complaints promise we will:

  • Treat you fairly.
  • Have a dedicated expert to take responsibility and deal with your complaint.
  • Use your experience and feedback to make our service and products better.
  • If you’re unhappy with the outcome or we’ve been unable to resolve your complaint within 8 weeks you may ask the Financial Ombudsman Service (FOS) to carry out an independent review.

You can contact the FOS in these ways:

Letter

Financial Ombudsman Service
South Quay Plaza
183 March Wall
London
E14 9SR

Phone

0300 1239123 (free from most mobiles)
0800 0234567 (free from landlines)

Email

complaint.info@financial-ombudsman.org.uk

Online

www.financial-ombudsman.org.uk

You can call us on:

Our office hours are 8am-6pm Monday to Friday, and 8am-1pm on Saturdays.

Calls to 0333 numbers are charged at local rate from both landlines and mobile networks. Calls to 0800 numbers are free. Calls to 0844 numbers cost 5p per minute from a BT landline plus network connection charges; mobile and other providers' charges may vary. Calls may be recorded for training purposes.

Or get in touch with us the following ways:

Email

Fill out the contact form below and one of our advisors will get back to you:

Write to us

We love getting postcards - here's our address to send us some mail:

Autoglass® BodyRepair
Signal House
Crown Way
Rushden
NN10 6BS
Facebook & Twitter

Follow us on Facebook and Twitter to get the latest news from Autoglass® BodyRepair!

Book an appointment

It takes less than 5 minutes to book a repair or replacement online. All we need are a few details about the damage.

Make a complaint

Did we get it wrong?

You should receive excellent service from Autoglass® BodyRepair as we always aim to do our best; however there are times when things go wrong.

If you have a complaint, we will take it seriously, work hard to resolve the problem and do everything possible to make any necessary improvements to our policies, processes and procedures.

Please make us aware of your complaint using one of the ways listed below and an experienced Customer Service Specialist will be happy to help you.

Here's how to get in touch:

By phone

Call us on . (We’re open Monday and Tuesday 8:30am to 6:00pm, Wednesday 8:30am to 5:00pm, Thursday and Friday 8:30am to 6:00pm and Saturday 9:00am to 1:00pm)

Email

Our email address is feedback@autoglassbodyrepair.co.uk

Letter

Send your letter to our Customer Service Management team at:

Autoglass® BodyRepair
Signal House
Crown Way
Rushden
NN10 6BS

What will happen with your complaint?

AAutoglass® BodyRepair operates a single step complaint process. This means that once we’ve provided a decision to you, if you are unhappy with our decision you can choose to refer your complaint directly to the Financial Ombudsman Service (FOS).

As part of our complaints promise we will:

  • Treat you fairly.
  • Have a dedicated expert to take responsibility and deal with your complaint.
  • Use your experience and feedback to make our service and products better.
  • If you’re unhappy with the outcome or we’ve been unable to resolve your complaint within 8 weeks you may ask the Financial Ombudsman Service (FOS) to carry out an independent review.

You can contact the FOS in these ways:

Letter

Financial Ombudsman Service
South Quay Plaza
183 March Wall
London
E14 9SR

Phone

0300 1239123 (free from most mobiles)
0800 0234567 (free from landlines)

Email

complaint.info@financial-ombudsman.org.uk

Online

www.financial-ombudsman.org.uk

Autorestore Limited T/A Autoglass® BodyRepair registered in England and Wales, No. 02354648. Registered Office: Signal House, Crown Way, Crown Park, Rushden, Northants, NN10 6BS Autoglass® BodyRepair and the logo are registered trademarks of Belron S.A. and its affiliated companies

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